FAQ

Our Frequently Asked Questions Answered by the Energy Saving Specialists

  • Why Should I Choose U-Pocket & 1st Energy Rebates?

    Because there are better things to spend your money on than electricity bills!


    U-Pocket & 1st Energy Rebates makes the process of putting money back in your pocket easy.


    U-Pocket will help you understand your energy usage, and where cost savings can be made.

    Because everyone wants to save money on their energy bill! 


  • How do I Make an Appointment?

    You can make an appointment by simply using our contact form, or by calling us on 03 9811 7043.  

  • I Check my Bills Regularly; Can You Still Save me Money?

    U-Pocket & 1st Energy Rebates regularly helps customers reduce their energy bills by using less energy. If you have not had an Energy monitor installed through the VEU program in the last 5 years, this is a perfect step, at no cost (eligibility criteria apply) to get your bill down.

  • I have Questions about my Bills & I Don’t Know Who to Ask, Can You Answer Them?

    We love questions! We can usually answer even the most unusual questions about your bills; if we can’t, we’ll find out for you!

  • What can I get that can help me Understand and Reduce my Energy Bill?

    Let U-Pocket & 1st Energy Rebates install an Energy monitor in your home. (where eligible)


    Understanding where and when your electricity is being used is a key factor in reducing your electricity bills. 


    The Electricity monitor allows you to turn appliances off at the time you are using them or adjust the time when you use them, saving you energy and money.


Need Further Assistance?

Contact our friendly team today if you have any questions; no question is silly; we want to help you in any way we can.

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